Conflict De-Escalation Strategies for Security Guards: Using the Refusal Approach Effectively
In security work, dealing with difficult individuals is part of the job. But not every encounter needs to escalate into a confrontation. That’s where strong conflict de-escalation skills come in. A structured approach like the Refusal Approach can help resolve issues efficiently and peacefully. Why the Refusal Approach Works for Conflict Resolution This method empowers…